Adaptive Mobility and Paratransit
Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.
Outcomes
Delight your riders with services designed to support their unique needs.
4.7
Rider rating based on Net Promoter Score
Create Rider-centered experiences
UZURV riders report high satisfaction with their experience across all programs.
98%
On-Time Average
Enhance service quality and reliability
UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.
60
Days to Deploy or Expand
See long-term results faster
Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.
Why Drivers and Riders Love UZURV
Rider Review: "The last time I scheduled my ride on the phone my agent did an excellent job. She efficiently scheduled my trips, was easy to understand, and provided excellent service. Great job!" - @JTAFL #ADA #Paratransit Rider
Rider Review: "My #UZURV drivers went above and beyond while providing my trip" - @PaceSuburbanBus #ADA #Paratransit
Rider Review: "My mother was transported by two very friendly and nice #UZURV drivers. I want these drivers to be recognized for such good service provided to my Mom." - @mtamaryland #ADA #Paratransit Rider's Daughter
Rider Review: "My #UZURV driver was amazing, very helpful, very considerate, and just very pleasant. I want you guys to know, thank you!" - @valleymetro #ADA #Paratransit rider
Rider Review: "My #UZURV driver was a nice young man. He was on time and had wonderful driving skills. Also, all #ACCESS drivers are awesome!" - @JTAFL #ADA #Paratransit Rider
Rider Review: "There were no issues with my guide dog and all three of my #UZURV drivers were happy to assist and walked me to the door. I would ride with any of these drivers again." - @RideSacRT #ADA #Paratransit
Rider Review: "I want to extend my thanks to the #UZURV team for their great service to seniors. I want to express my gratitude. I appreciate you all very much." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "I appreciate that my #UZURV driver read the notes for my ride, and got myself and my assistant home safely." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "My #UZURV drivers were professional, polite, helpful, on-time, and provided great #service." - @PaceSuburbanBus #ADA #Paratransit
Rider Review: "I am grateful for each #UZURV driver's promptness, kindness, and the care they offer me." @valleymetro #ADA #Paratransit rider
Rider Review: @valleymetro #ADA #Paratransit rider wanted to share this compliment with their #UZURV driver "You are amazing, very helpful, very considerate. The company hit the jackpot with you!"
Rider Review: "My #UZURV driver this morning, was very kind and personable. He was conversational, which I enjoyed." - @PaceSuburbanBus #ADA #Paratransit
Rider Review: "Truly a wonderful professional gentleman Maurice who picked me up early. A pleasant drive here to church. Thank you #UZURV for having Maurice on board. God bless you!" - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "My #UZURV driver was kind, courteous, helpful, and provided excellent #CustomerService." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I greatly appreciate the service #UZURV provided today! My driver was on time, pleasant, and courteous." @PaceSuburbanBus #ADA #Paratransit Rider
Technology
Simplify day-to-day operations and performance
Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.
Driver Onboarding and Tracking System(DOTS)
Automated driver screening, certification, and credentialing engine.
Car Location And Ride Administration(CLARA)
Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.
Customer Analytics Platform
Collaborative data sharing and point-to-point ride reporting.
Features
Powerful Mobility & Paratransit Solutions, Exceptional Results
Seamless technology compatible with Trapeze, Ecolane, Routematch.
FTA compliant drivers with expertise in ADA, HIPAA, and more.
Active ride oversight and easily accessible live call center.
Adaptive mobility that is cost-efficient and flexible.
Door-to-Door or curb-to-curb service tailored to your riders.
Collaborative data sharing and cross-platform reporting.
Case Studies
Ready to see how UZURV can work for you?