Good to know!
A quick guide for accessible riding
The Americans with Disabilities Act and Public Transportation
The ADA supports transportation for all
The Americans with Disabilities Act (ADA) is a federal law protecting equal opportunity for people with disabilities by barring discrimination in areas like employment, public transit, and businesses.
Below, you'll find ways that public transportation must be accessible to people with disabilities. Use this as a quick guide to understand the support that should be available when you ride.
Rider info should be accessible to you
- The ADA requires public transit information to be available in multiple ways for people with various disabilities.
- This may include braille, audible announcements, clear signs, and communications in large print, digital, and other formats.
Boarding time and safety
For safety reasons, passengers with disabilities may take the time they need to enter and exit public transportation.
Traveling with service animals and mobility devices
- Service animals and mobility devices are protected by the ADA.
- Passengers are allowed to bring trained service animals and mobility devices wherever they go.
Access to priority seating
Buses, trains, and other fixed-route transportation must have seating set aside for people with disabilities, and clear signs pointing out which seats to use.
Driver training & passenger assistance
Drivers are trained to drive safely and assist passengers with disabilities in a kind and respectful way.
Clean, working equipment
- Equipment, such as lifts, ramps, and straps, should be in working order. Signs and communication devices should be readable and understandable.
- If something is out of order, they should provide an accessible option.