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ADA Rights Quick Guide

Good to know! A quick guide for accessible riding.

The ADA helps shape public transportation.

The Americans with Disabilities Act (ADA) is a federal civil rights law ensuring equal opportunity for individuals with disabilities, creating a set of accessibility standards for the public, including public transportation. 

Below, you’ll find the accessibility standards that public transit systems must follow. Use it as a quick reference to know what accommodations and support should be available to you when you ride.

Rider info should be accessible to you.

  • Under the ADA, public transit information is required to be available in multiple formats to accommodate various disabilities.
  • This can include braille, audible announcements, clear signage with directions and instructions as well as large-print, electronic and alternative formats.

Boarding time and safety.

  • No Need to Rush, you can take the time you need.
  • Passengers can take the time they need to board and exit public transportation.

Traveling with service animals and mobility devices.

  • Service Animals and mobility devices are protected by the ADA.
  • Passengers are allowed to bring their trained service animals and mobility devices with them wherever they go.

Priority seating access one very ride.

  • Signage should clearly designate priority seating for passengers with disabilities. Fixed-route systems (like buses and trains) must have at least seating set aside for people with disabilities.

Driver training & passenger assistance.

  • Transit staff meet strict training standards to operate vehicles and accessible equipment in a safe, courteous, and respectful way.

Well maintained facilities.

  • Accessibility equipment, such as lifts, ramps, securement devices (straps for securing mobility devices such as wheelchairs, scooters, etc), signage, and communication devices should function. If a feature is out of order an alternative accessible vehicle or option should be available.