Partner with the assisted mobility TNC that improves paratransit performance, delights riders, and saves agencies millions.
An FTA-compliant assisted mobility TNC helps transit agencies and community transportation programs gain efficiency, flexibility, and industry-leading program outcomes like:
97%
on-time performance
98%
rider satisfaction
Ensuring riders have access to safe, door-to-door service with highly-qualified drivers
Drivers on the UZURV platform are vetted through background checks and FTA-compliant drug screenings to ensure they meet all federal, state, and local standards.
UZURV rides are monitored in real-time by our Richmond, VA-based operations team, who are available for riders and drivers to reach out at any time during rides.
Drivers complete extensive onboarding and ongoing education to provide appropriate assistance for riders with a wide range of independent mobility. This includes providing door-to-door service.
Agencies across the country have improved performance and saved millions by leveraging UZURV
Delivering exceptional service — while also reducing paratransit trip costs
96.3% On-time performance, saved millions of dollars
To tackle driver shortages and rising demand in the Chicago area, Pace partnered with UZURV to expand its ADA paratransit capacity. UZURV quickly launched a full network of FTA-compliant drivers, scaling from 200 to over 1,100 weekday rides in just two months. Pace also chose UZURV for its Rideshare Access Program, which continues to deliver exceptional on-time performance and high rider satisfaction - all while saving the agency millions of dollars in paratransit costs.
98.1% On-time performance
98% Rider Satisfaction
As a pioneer in the innovative use of TNCs for paratransit, MBTA partnered with UZURV in 2022 for FTA-compliant supplemental service. UZURV provided flexible, non-dedicated capacity for ambulatory and WAV trips, effectively reducing strain on the MBTA fleet and saving the agency millions. Riders consistently value UZURV for its safety, door-to-door service, and overall dependability. In 2026, UZURV was added as a provider to their same-day The RIDE Flex program.
98% On-time performance, launched in just 41 days
UZURV launched a fully compliant driver network for Houston METRO’s METROLift in just 41 days. By handling peak demand and difficult routes, UZURV improved system-wide efficiency while maintaining a 98% on-time performance rate that riders value. This program marked our first integration with RideCo, which provides METRO with real-time tools to optimize performance across its fleets by leveraging UZURV rides.
Multiple ways to contract with UZURV
Start stretching your paratransit budget and improving performance in 60 days or less.
- Contract directly
- Leverage a cooperative agreement, including the 791 Purchasing Cooperative
- Create a pilot program
- Sub-contract through your contracted service provider
Proven performance with most major software platforms
Through direct API integration with UZURV, enabling...
Integrated Disptach
Real-time Ride Status
Transparent Reporting
