Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.
Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs served more than 30k monthly trips.
Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.
Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.
Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.
Get insights on how UZURV supported and participated in the Agency’s successful and comprehensive FTA triennial audit and review.
Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.
Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.
Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.
Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.
Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.
Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride
EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.
EVERY UZURV ride is monitored in real-time by our operations team.
EVERY Rider and Driver can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost ReductionPer Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT
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And communities are talking about the impact
Driver Review: "I have really enjoyed being a driver for UZURV. Helping the community in such an impactful way gives me great purpose." - @RTABus
#ADA #Paratransit Driver
Driver Review: "The passengers are very appreciative that we are picking them up on time. It's also less stressful for the drivers." - @mtamaryland #ADA #Paratransit Driver
Driver Review: "This is the platform where you have a chance to serve the community and at the same time you also make money. Most importantly helping people to there’s destination safely." - @mtamaryland #ADA #Paratransit Driver
Driver Review: "Love helping people - they are all very friendly and there are many rides to choose from." - @JTAFL #ADA #Paratransit Driver
Driver Review: "Driving for #UZURV has been quite gratifying. The riders have been nothing but a wonderful experience for me. Thank you very much, let’s keep improving and growing as a great company." - @GRTCTransit #ADA #Paratransit Driver
Driver Review: "I love driving for #UZURV! It's so much better and most importantly safer than traditional rideshares, and the pay is much better." - @GRTCTransit #ADA #Paratransit Driver
Driver Review: "Easy and flexible. Picking a schedule that fits your time, helping your communities, and getting paid. I really like and appreciate #UZURV." - @valleymetro #ADA #paratransit driver
Driver Review: "I absolutely love #UZURV and the customers are so kind. This is a great service for people and allows me to make extra money on my time." @IndyGoBus #ADA #Paratransit Driver
Rider Review: "My #UZURV driver went above and beyond for me. I would like for her to be my driver in the future." - #ADA #Paratransit @PaceSuburbanBus Rider
Rider Review: "My #UZURV driver was very courteous, nice, and accommodating. It was a beautiful ride, and I loved it." - #ADA #Paratransit @palm_tran Rider
Rider Review: "I wish I could have my #UZURV driver every time. He was so pleasant and courteous." - #ADA #Paratransit @PaceSuburbanBus
Driver Review: "I drove for them! The customers were awesome and the business was great to work for!” - @GRTCTransit #ADA #Paratransit Driver
Rider Review: "Both of #UZURV drivers were nice, courteous, kind, well-mannered, and good drivers." - #ADA #Paratransit @PaceSuburbanBus
Rider Review: "I want to extend my gratitude to thank my wonderful #UZURV drivers. They helped me with my groceries and waited in the area so I wouldn't have to wait for another ride. I appreciate all the drivers do for me." - @ChesterfieldVa #ADA #Paratransit Rider
Rider Review: "My #UZURV driver this morning went above and beyond customer service. She was very nice professional and caring." - @RTCSNV #ADA #Paratransit Rider
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...