Adaptive Mobility and Paratransit
Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.
Outcomes
Delight your riders with services designed to support their unique needs.
4.7
Rider rating based on Net Promoter Score
Create Rider-centered experiences
UZURV riders report high satisfaction with their experience across all programs.
98%
On-Time Average
Enhance service quality and reliability
UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.
60
Days to Deploy or Expand
See long-term results faster
Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.
Why Drivers and Riders Love UZURV
Rider Review: "No rain, no hail, no sleet, no snow. The #UZURV driver will come to pick you up and take you where you have to go." - Lovely slogan written by @mtamaryland Rider Donna
Rider Review: "My #UZURV driver really does his job right. He was helpful and kind, and his vehicle was very clean. I would give this driver a 100% on meeting the expectations of great service." - @RideSacRT #ADA #Paratransit Rider
Rider Review: "My driver last night was outstanding. He pulled up and immediately identified himself. His car was very clean and offered me assistance when we got to my house. He is a perfect example of an outstanding #UZURV driver.” - @RideSacRT #ADA #Paratransit Rider
Rider Review: "I was having a very stressful morning, the driver was very considerate, very kind, and showed real empathy and concern. It made me feel secure and very cared for. I appreciate the professionalism" - @mtamaryland #ADA #Paratransit Rider
Rider Review: "I want to express how happy I am with the customer service from my #UZURV driver. The driver was very courteous and willing to help, he exhibited great customer service." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "My driver was phenomenal. She went up to the door and assisted me throughout the whole trip. She walked nice and slow for me and wasn’t dragging me, and she was very patient." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I want to commend my driver, Chauncy. She is excellent, she is professional, and very friendly, and I feel so safe when she picks me up. So if possible, I would like her to be my driver whenever I book my ride. Thank you." - @palm_tran #ADA #Paratransit Rider
Rider Review: "My #UZURV drivers were so polite, punctual, friendly, and made me feel safe. They even opened the car door to get in and get out of the car. I am impressed with this experience. I hope PACE sends UZURV service every time." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I want to compliment Allison for the good job she always does. I have difficulties getting in and out of the car, and Allison always offers a helping hand and assists me with the steps at the front of my house." - @JTAFLA #ADA #Paratransit Rider
Rider Review: "I was very pleased with the service provided by the agent and my #UZURV driver. The driver was on time and I was very happy with your service overall." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "I want to express my gratitude to my #UZURV drivers for always being on time and helping me get into the car. The vehicle is always extremely clean, and the best part of my trips are the conversations we have." - @mtamaryland #ADA #paratransit rider
Rider Review: " My #UZURV driver was very helpful, making room in her backseat for my service animal, had a bubbly and cheerful attitude, and ensured the was A/C on a good setting." - @JTAFLA #ADA #Paratransit Rider
Rider Review: " My #UZURV Driver was Amazing. She has the best attitude. She always has a smile on her face. I enjoy my rides with her and would love to have her again as my driver." - @JTAFLA #ADA #Paratransit Rider
Rider Review: "My #UZURV driver was amazing she had a really great attitude. She was very professional and knew how to treat people. I am really pleased with her service." - @JTAFLA #ADA #Paratransit rider
Rider Review: "My #UZURV driver provided exceptional service and didn't try to provide assistance I didn’t need or request. He was just there to be of service on my terms. His service was stellar. Please convey this to him in whatever manner is appropriate." - UZURV Rider
Technology
Simplify day-to-day operations and performance
Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.
Driver Onboarding and Tracking System(DOTS)
Automated driver screening, certification, and credentialing engine.
Car Location And Ride Administration(CLARA)
Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.
Customer Analytics Platform
Collaborative data sharing and point-to-point ride reporting.
Features
Powerful Mobility & Paratransit Solutions, Exceptional Results
Seamless technology compatible with Trapeze, Ecolane, Routematch.
FTA compliant drivers with expertise in ADA, HIPAA, and more.
Active ride oversight and easily accessible live call center.
Adaptive mobility that is cost-efficient and flexible.
Door-to-Door or curb-to-curb service tailored to your riders.
Collaborative data sharing and cross-platform reporting.
Case Studies
Ready to see how UZURV can work for you?