Adaptive Mobility and Paratransit
Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.
Outcomes
Delight your riders with services designed to support their unique needs.
4.7

Rider rating based on Net Promoter Score
Create Rider-centered Experiences
UZURV riders report high satisfaction with their experience across all programs.
98%
On-Time Average
Enhance service quality and reliability
UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.
60
Days to Deploy or Expand
See long-term results faster
Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.
Recent Driver and Rider Feedback
Rider Review: "Rider would like to commend her UZURV driver this morning for being professional, kind, and considerate. The rider states that this driver is a 'keeper'. This was such a good experience. Great job!" @PaceSuburbanBus #RiderAppreciation #TheUZURVdifference
Rider Review: "JTA rider would like to state that they received excellent service from their driver. The driver was polite, very professional and got the rider to their drop off location on time." Jacksonville, FL @JTAFLA #RiderAppreciation #TransportationEquity
Rider Review: "I wanted to share the positive experiences I've had within the past week with UZURV. Although there was some confusion about which door to pick me up at today the driver put in the effort & found me. Overall I'm happy so far with this new service." @PaceSuburbanBus
Rider Review: "Rider would like to commend the UZURV driver for being polite, on-time, and providing an all-around pleasant experience. The rider states that this is an excellent alternative and hopes it could be an everyday thing." Chicago, IL @PaceSuburbanBus #RiderAppreciation
Rider Review: "Rider wanted to commend their driver. The driver was so nice and made it super easy when dropping off the rider, who is blind. The rider appreciated the whole ride." Sacramento, CA @RidesacRT #RiderAppreciation #Accessibility #TransportationEquity
Rider Review: "Rider called in to say how much they enjoys the drivers that help them. The rider said that the drivers are great and are polite. Rider said that she really likes UZURV drivers." Sacramento, CA @RideSacRT #RiderAppreciation #DriversWhoCare
Rider Review: "Rider called to compliment their driver. Rider stated they are very comfortable with the driver and that the driver was sweet, kind, and the rider wanted us to know that he is a great driver." -Jacksonville, FL @JTAFLA #RiderAppreciation #UZURVdrivers
Rider Review: "Rider's driver was very polite, helpful, and pleasant. They were on time, had a positive loving attitude, and did a very good job." - Jacksonville, FL @JTAFLA #TheUZURVDifference #RiderAppreciation
Rider Review: "Rider's spouse called the program to report that the rider's trip this week was perfect. They said that the driver was beyond nice, and also thanked UZURV staff for calling and providing support." - @ChesterfieldVa #TheUZURVdifference #RiderAppreciation
Rider Review: “Drivers are always precise and on time!" - Columbus, OH @COTABus #RiderAppreciation #UZURV #DriversMakingADifference
Rider Review: “I highly recommend this company. I use them to go to my sports practices and work sometimes; they are very helpful.” -Richmond, VA @GRTCTransit #RiderAppreciation
Rider Review: "Rider would like to give compliments to her driver, for doing such an excellent job. He was very prompt, mannerly, and a great driver. Rider mentions that she has had great drivers before but this particular driver was excellent." - Jacksonville, FL @JTAFLA #UZURV
Rider Review: "#UZURV has done a good job at telling the drivers what time I need to be picked up. The drivers are reliable & friendly. They have been able to get me where I need to go & been able to get me to work on time." - Chesterfield, VA @ChesterfieldVa #RiderAppreciation
Rider Review: "Rider stated that the driver was fantastic. He was having trouble locating the rider's office (it is not easy!) but was very patient & stuck with it. He eventually found it & did not complain at all. He also stated the vehicle was immaculate." @GRTCTransit #UZURV
Rider Review: "Customer wanted to commend her driver for the excellent customer service they provided by helping her to the door. They were also a good driver." - UZURV Rider in Sacramento, CA @RideSacRT #RiderAppreciation #UZURV #Paratransit #DoorToDoorServices
Technology
Simplify day-to-day operations and performance
Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)
Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)
Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform
Collaborative data sharing and point-to-point ride reporting.
Features
Powerful Mobility & Paratransit Solutions, Exceptional Results


Seamless technology compatible with Trapeze, Ecolane, Routematch.


FTA compliant drivers with expertise in ADA, HIPAA, and more.


Active ride oversight and easily accessible live call center.


Adaptive mobility that is cost-efficient and flexible.


Door-to-Door or curb-to-curb service tailored to your riders.


Collaborative data sharing and cross-platform reporting.
Case Studies
Ready to see how UZURV can work for you?