Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,433 3,485

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1 Apr 1907066618263322856

Rider Review: "My #UZURV driver was professional and patient. I loved how the driver interacted with me and I enjoyed the trip. He provided excellent customer care." - @COTABus #ADA #Paratransit Rider

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30 Mar 1906375887500558592

Rider Review: "My #UZURV driver is doing an excellent job. She was really supportive and we had a good conversation. Her car was clean and warm. I would love to ride with her all the time." - @PaceSuburbanBus #ADA #Paratransit Rider

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28 Mar 1905651510605713905

Rider Review: "My #UZURV driver was really kind and very helpful. He assisted me getting into the building as I'm visually impaired and he also called me upon arrival. I am appreciative of his service & assistance!" - @mtamaryland #ADA #Paratransit Rider

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26 Mar 1904926687109734789

Driver Review: "I relocated to Florida from California and wanted to learn my way around my new state. I also love helping people and enjoy driving so cake & ice cream for me. I enjoy being able to pick my days and times." - #UZURV #Paratransit Driver

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24 Mar 1904201768273158304

Rider Review: "My driver was considerate, he came to my door and offered me his arm. His car was very clean. When we arrived at my destination, he offered to walk me to the door and I accepted. Thanks UZURV for having such a terrific driver." - @RideSacRT #ADA #Paratransit Rider

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22 Mar 1903476770663526873

Rider Review: "My #UZURV driver waited for me to get secured and asked how the temperature in the vehicle was, which was very kind. My driver drove perfectly without rushing and I was VERY impressed!" - @trimet #ADA #Paratransit Rider

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20 Mar 1902752140856008931

Rider Review: "My #UZURV driver always drives so smooth and delightful, my body is very sensitive, I feel every bump in the road. I have had the same driver several times, and he is very consistent, it was a wonderful experience" - @COTABus #ADA #Paratransit Rider

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18 Mar 1902027339414040805

Rider Review: "ALL THE DRIVERS are AMAZING. The nicest human beings you will ever meet, super caring, and so friendly to make sure you have the smoothest rides." - @lynxbusorlando #ADA #Paratransit Rider

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16 Mar 1901302446535942598

Rider Review: "I was pleased with the service #UZURV driver Michael M. provided. He was a wonderful, polite person. I am really pleased with the service UZURV and the drivers are providing. keep up the great job." - @JTAFLA #ADA #Paratransit Rider

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14 Mar 1900577708213493951

Rider Review: "I loved the service given by my #UZURV drivers; they are so nice and accommodating! Overall, the drivers do a great job." - @PaceSuburbanBus #ADA #Paratransit Rider

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12 Mar 1899852896906219546

Rider Review: "My Driver was excellent, he performed a wonderful job. He had excellent manners and is a great asset to #UZURV. He was punctual and respectful throughout the trip. Great job!" - @mtamaryland #ADA #Paratransit Rider

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8 Mar 1898338157633863703

Rider Review: "I would like to congratulate my #UZURV driver Rashida T. for her excellent service. She made me feel comfortable and I had a good experience." - @PaceSuburbanBus #ADA #Paratransit Rider

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6 Mar 1897613129275597246

Rider Review: "#UZURV driver Eric E. has been such a helpful and professional driver and I am extremely appreciative of his assistance." - @COTABus #ADA #Partransit Rider

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5 Mar 1897086911853838725

Rider Review: "I would like to compliment #UZURV driver Cheryl C. She was very professional. She helped with the bags and opened the door for me. All was perfect." - #UZURV Paratransit Rider

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4 Mar 1897031043460248037

Rider Review: "I am thankful for my #UZURV driver who returned my phone as soon as he could and for his great service." - @mtamaryland #ADA #Paratransit Rider

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.