Adaptive Mobility and Paratransit
Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.
Outcomes
Delight your riders with services designed to support their unique needs.
4.7
Rider rating based on Net Promoter Score
Create Rider-centered experiences
UZURV riders report high satisfaction with their experience across all programs.
98%
On-Time Average
Enhance service quality and reliability
UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.
60
Days to Deploy or Expand
See long-term results faster
Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.
Why Drivers and Riders Love UZURV
Rider Review: "My #UZURV Driver was exceptional - very kind and thoughtful. He was great and personally waited for me to get ready. His vehicle was clean and he made sure I was safe." - @COTABus #ADA #Paratransit Rider
Rider Review: "Helping the passenger is part of the job, but you can tell that my driver Keith, has no issue with helping. He shows that he wants to help. He is so patient with me, helping me get into the car. I give him 500 gold stars." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "THIS IS BY FAR THE BEST COMPANY IN THE ENTIRE WORLD!!!! Customer service is the best and most helpful I have ever seen you can tell that they love to help us!!!" - @mtamaryland #ADA #Paratransit Rider
Rider Review: "My #UZURV driver provided excellent service. He was courteous, talkative, honest, and kind to me." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "My #UZURV driver, Antonio, not only came to my door to help me, he rolled my suitcase out and loaded it in the car. Antonio was very pleasant to ride with. He asked me if I had a music preference and if I wanted the AC on. " - @RideSacRT #ADA #Paratransit Rider
Rider Review: "My #UZURV driver, Ernest, deserves a special shout-out. He is so nice and professional and we always have such wonderful conversations." - @GRTC #ADA #Paratransit #WAV Rider Linda B.
Rider Review: "My #UZURV drivers were great and safe drivers. They were also professional and kindhearted." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "My #UZURV driver was extremely polite, courteous, and helpful! I greatly appreciated my driver!" - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I would like to thank several drivers for going above and beyond for me. All the drivers are kind, prompt, and take extra care when arriving at my destination to ensure I get into the building safely." - @valleymetro #ADA #Paratransit Rider
Driver Review: "This is the first job in my entire life that I love with a passion because I love helping people and I enjoy that UZURV exists in my life. Thank you so much!" - @valleymetro #ADA #Paratransit Driver Laura
Rider Review: "I had a good experience riding with UZURV. My driver's car was clean and smelled fresh, she was very kind and was on time to pick me up." - @mtamaryland #ADA #Paratransit Rider William H.
Driver Review: "I love being able to schedule my rides and know what I am earning. The customers are friendly and appreciative. I find it highly satisfying to provide this service and so far have found it an all-round positive experience." - @GRTCTransit #Paratransit Driver
Driver Review: "I’m impressed with the onboarding requirements, because I feel UZURV has taken every safety precaution for the driver. I am happy to serve my riders greatly. Which is needed to ensure your rider’s safety and care." - #UZURV Driver #ADA #Paratransit
Driver Review: "The money is good, the passengers are friendly, the support staff is helpful and knowledgeable, and you can make your own schedules." - @GRTCTransit #ADA #Paratransit Driver
Driver Review: "UZURV is a wonderful app to use and the customers are all very pleasant. The Driver Success Team is very professional and courteous, making my experience an exceptional one." - @MARTAtransit
Technology
Simplify day-to-day operations and performance
Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.
Driver Onboarding and Tracking System(DOTS)
Automated driver screening, certification, and credentialing engine.
Car Location And Ride Administration(CLARA)
Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.
Customer Analytics Platform
Collaborative data sharing and point-to-point ride reporting.
Features
Powerful Mobility & Paratransit Solutions, Exceptional Results
Seamless technology compatible with Trapeze, Ecolane, Routematch.
FTA compliant drivers with expertise in ADA, HIPAA, and more.
Active ride oversight and easily accessible live call center.
Adaptive mobility that is cost-efficient and flexible.
Door-to-Door or curb-to-curb service tailored to your riders.
Collaborative data sharing and cross-platform reporting.
Case Studies
Ready to see how UZURV can work for you?