Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.
![MDOT MTA](https://uzurv.com/wp-content/uploads/2022/06/MDOT-MTA-e1695668575238.png)
Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs served more than 30k monthly trips.
![Palm Tran](https://uzurv.com/wp-content/uploads/2023/05/palmtranlogo_500.png)
Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.
![Trimet](https://uzurv.com/wp-content/uploads/2023/03/trimet_logo@3x.png)
Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.
![COTA](https://uzurv.com/wp-content/uploads/2019/10/LOGO_COTA.png)
Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.
![Indy Go](https://uzurv.com/wp-content/uploads/2023/09/indygo_logo_600.png)
Get insights on how UZURV supported and participated in the Agency’s successful and comprehensive FTA triennial audit and review.
![](https://uzurv.com/wp-content/uploads/2024/04/sacrt_new_logo.png)
Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.
![Pace logo](https://uzurv.com/wp-content/uploads/2022/01/pace.png)
Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.
![Marta](https://uzurv.com/wp-content/uploads/2023/03/marta-logo-e1678468938420.png)
Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.
![MBTA](https://uzurv.com/wp-content/uploads/2022/09/MBTA.png)
Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.
![Valley Metro](https://uzurv.com/wp-content/uploads/2021/08/vm_horiz.png)
Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.
![RTC](https://uzurv.com/wp-content/uploads/2022/07/rtc.png)
Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride
![](https://uzurv.com/wp-content/uploads/2023/10/drugAlcohol_simple_line_icon_white-2.png)
EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.
![](https://uzurv.com/wp-content/uploads/2023/10/inspection_simple_line_icon_white-2.png)
EVERY UZURV ride is monitored in real-time by our operations team.
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EVERY Rider and Driver can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost ReductionPer Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT
![](https://uzurv.com/wp-content/uploads/2024/04/sacrt_new_logo.png)
And communities are talking about the impact
Rider Review: "I want to give a huge compliment to Noah’s Arc and the gentleman who drives-- they are great and always professional, helpful, and their vans are super clean." @GRTCTransit #ADA #Partransit Rider using Noah's ARC Wheelchair accessible transportation services.
Driver Review: "UZURV is the best company. I love working with them. I feel so safe while working with UZURV." - UZURV #ADA #Paratransit Driver
Rider Review: "#UZURV Driver D. B. was very helpful and attentive, I really appreciate his service." @PaceSuburbanBus #ADA #Paratransit rider #RiderSatisfaction
Rider Review: "My #UZURV driver was simply amazing. You can tell he really loves his job along with his passengers. I am so thankful for him!"
Rider Review: "My UZURV driver was very polite and courteous and made sure I got safely to my door." - @valleymetro #ADA #Paratransit rider #RiderSatisfaction
Rider Review: "My UZURV Drivers are always very caring, very courteous, and always make sure I get where I need to be." - @valleymetro #ADA #Paratransit Rider #RiderSatisfaction
Driver Review: "UZURV runs their business very well, everything runs very smooth. I look forward to driving with UZURV for a long time!" - UZURV driver for @lynxbusorlando #ADA #Paratransit #DriverSatisfaction
Driver Review: "Very nice and convenient app also very nice people." - #UZURV Driver for @PaceSuburbanBus #ADA #Paratransit #DriverSatisfaction
Driver Review: "I'm happy, customers all seem happy. Good experience so far!" - UZURV Driver for @valleymetro #ADA #Paratransit #DriverSatisfaction
Driver Review: "UZURV allows me to provide great customer service of course and schedule rides. The pay is way better!!" @GRTCTransit #ADA #Paratransit #DriverSatisfaction
Driver Review: "I love helping people. 99.9% of my rides are incredible!!!" - UZURV Driver for @RidePSTA #ADA #Paratransit #DriverSatisfaction #UZURV
Driver Review: "[UZURV] treats the contractors with respect, solves problems when they’re presented and work on them without canned responses." @palm_tran driver #ADA #Paratransit #DriverSatisfaction
Driver Review: "#UZURV is a great way to earn extra income." @GRTCTransit driver #ADA #Paratransit #DriverSatisfaction
Rider Review: "Both my pickup from home and my pickup from my appointment showed up about 5 minutes early. Both of my #UZURV drivers were very friendly and professional." - @valleymetro #ADA #Paratransit rider #RiderSatisfaction
Rider Review: "I am visually impaired. All 3 of my #UZURV drivers took excellent care of me. They picked me up at my door and saw me carefully to the car. I want you to know how AWESOME my drivers are!" - @valleymetro #ADA #Paratransit rider #RiderSatisfaction
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...