Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.
Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs served more than 30k monthly trips.
Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.
Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.
Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.
Find out how it took only 42 days to launch with a fully FTA-compliant network of drivers to take pressure off the system.
Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.
Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.
Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.
Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.
Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.
Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Get insights on how UZURV supported and participated in the Agency’s successful and comprehensive FTA triennial audit and review.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride
EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.
EVERY UZURV ride is monitored in real-time by our operations team.
EVERY Rider and Driver can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost Reduction
Per Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT
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And communities are talking about the impact
Rider Review: "My #UZURV driver was very courteous, nice, and accommodating. It was a beautiful ride, and I loved it." - #ADA #Paratransit @palm_tran Rider
Rider Review: "I wish I could have my #UZURV driver every time. He was so pleasant and courteous." - #ADA #Paratransit @PaceSuburbanBus
Driver Review: "I drove for them! The customers were awesome and the business was great to work for!” - @GRTCTransit #ADA #Paratransit Driver
Rider Review: "Both of #UZURV drivers were nice, courteous, kind, well-mannered, and good drivers." - #ADA #Paratransit @PaceSuburbanBus
Rider Review: "I want to extend my gratitude to thank my wonderful #UZURV drivers. They helped me with my groceries and waited in the area so I wouldn't have to wait for another ride. I appreciate all the drivers do for me." - @ChesterfieldVa #ADA #Paratransit Rider
Rider Review: "My #UZURV driver this morning went above and beyond customer service. She was very nice professional and caring." - @RTCSNV #ADA #Paratransit Rider
Rider Review: "My #UZURV drivers were both on time to pick me up and got me to my destination on time. They were very professional." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I really enjoy riding with #UZURV. It is so convenient for me, I would love to ride UZURV all the time." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I want to commend my #UZURV drivers for a job well done. Both of the drivers were wonderful." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I am very satisfied and happy with the service provided by #UZURV." - @JTAFL #ADA #Paratransit Rider
Rider Review: "My #UZURV driver is a great person! I thoroughly enjoyed my ride. I want to be able to have this driver every time!" - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "My #UZURV driver exercised excellent safety precautions during my ride. He adjusted his speed to avoid hydroplaning and was alert to the weather affecting the roads. He is a very safe driver, I appreciate that." - @trimet #ADA #Paratransit Rider
Rider Review: "My #UZURV drivers were both kind, courteous, professional, and provided great service." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I really appreciate all of my #UZURV drivers' kindness and that they all ensure my safety by assisting me to the door of my destination. I am also thankful for their promptness, and the cleanliness of the cars." - @valleymetro #ADA #Paratransit Rider
Rider Review: "I want to compliment Hannah from Operations. She did an amazing job handling my lost item report. I felt good and comfortable with Hannah's assistance." - @JTAFL #ADA #Paratransit Rider
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...