Using an Adaptive TNC in paratransit

Ask someone you know:

Learn more about enhancing mobility independence and improving agency key performance indicators.

MDOT MTA

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs served more than 30k monthly trips.

Palm Tran

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Trimet

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

COTA

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.

JTA

Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Indy Go

Get insights on how UZURV supported and participated in the Agency’s successful and comprehensive FTA triennial audit and review.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Pace logo

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.

Go Durham

Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Marta

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

MBTA

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Valley Metro

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

RTC

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.

Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.

Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride

EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.

EVERY UZURV ride is monitored in real-time by our operations team.

EVERY Rider and Driver can reach an Operations team member at any time during a ride.

Delivering exceptional service (while also reducing paratransit trip costs)

JTA

98%

On-time Percentage

56%

Cost ReductionPer Trip

JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.

Read Case Study

“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”

— Henry Li, CEO SacRT

The Adaptive TNC model gives Riders more dignity through mobility...

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And communities are talking about the impact

UZURV Follow 1,337 3,552

uzurv
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11 Oct 1844860527836602515

Rider Review: "My #UZURV Driver was exceptional - very kind and thoughtful. He was great and personally waited for me to get ready. His vehicle was clean and he made sure I was safe." - @COTABus #ADA #Paratransit Rider

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11 Oct 1844770210554712390

Rider Review: "Helping the passenger is part of the job, but you can tell that my driver Keith, has no issue with helping. He shows that he wants to help. He is so patient with me, helping me get into the car. I give him 500 gold stars." - @mtamaryland #ADA #Paratransit Rider

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10 Oct 1844445797741416681

Rider Review: "THIS IS BY FAR THE BEST COMPANY IN THE ENTIRE WORLD!!!! Customer service is the best and most helpful I have ever seen you can tell that they love to help us!!!" - @mtamaryland #ADA #Paratransit Rider

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9 Oct 1844024772369264999

Rider Review: "My #UZURV driver provided excellent service. He was courteous, talkative, honest, and kind to me." - @mtamaryland #ADA #Paratransit Rider

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8 Oct 1843680502026269128

Rider Review: "My #UZURV driver, Antonio, not only came to my door to help me, he rolled my suitcase out and loaded it in the car. Antonio was very pleasant to ride with. He asked me if I had a music preference and if I wanted the AC on. " - @RideSacRT #ADA #Paratransit Rider

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5 Oct 1842561381616255266

Rider Review: "My #UZURV driver, Ernest, deserves a special shout-out. He is so nice and professional and we always have such wonderful conversations." - @GRTC #ADA #Paratransit #WAV Rider Linda B.

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4 Oct 1842233411433300219

Rider Review: "My #UZURV drivers were great and safe drivers. They were also professional and kindhearted." - @PaceSuburbanBus #ADA #Paratransit Rider

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3 Oct 1841921916677796105

Rider Review: "My #UZURV driver was extremely polite, courteous, and helpful! I greatly appreciated my driver!" - @PaceSuburbanBus #ADA #Paratransit Rider

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2 Oct 1841502149768884405

Rider Review: "I would like to thank several drivers for going above and beyond for me. All the drivers are kind, prompt, and take extra care when arriving at my destination to ensure I get into the building safely." - @valleymetro #ADA #Paratransit Rider

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1 Oct 1841146201703317884

Driver Review: "This is the first job in my entire life that I love with a passion because I love helping people and I enjoy that UZURV exists in my life. Thank you so much!" - @valleymetro #ADA #Paratransit Driver Laura

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30 Sep 1840783680639209882

Rider Review: "I had a good experience riding with UZURV. My driver's car was clean and smelled fresh, she was very kind and was on time to pick me up." - @mtamaryland #ADA #Paratransit Rider William H.

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28 Sep 1840033722629841403

Driver Review: "I love being able to schedule my rides and know what I am earning. The customers are friendly and appreciative. I find it highly satisfying to provide this service and so far have found it an all-round positive experience." - @GRTCTransit #Paratransit Driver

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27 Sep 1839758660039295048

Driver Review: "I’m impressed with the onboarding requirements, because I feel UZURV has taken every safety precaution for the driver. I am happy to serve my riders greatly. Which is needed to ensure your rider’s safety and care." - #UZURV Driver #ADA #Paratransit

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27 Sep 1839671336869720111

Driver Review: "The money is good, the passengers are friendly, the support staff is helpful and knowledgeable, and you can make your own schedules." - @GRTCTransit #ADA #Paratransit Driver

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26 Sep 1839376471661388149

Driver Review: "UZURV is a wonderful app to use and the customers are all very pleasant. The Driver Success Team is very professional and courteous, making my experience an exceptional one." - @MARTAtransit

Most major mobility platforms are Adaptive-ready

Through direct API integration with UZURV, enabling...

Integrated Disptach

Real-time Ride Status

Transparent Reporting

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Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.