Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs serves well over 100K monthly trips.

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with highly-qualified drivers
Drivers on the UZURV network are compliant with federal, state and local requirements, including drug screenings to FTA standards and background checks before driving.
UZURV rides are monitored in real-time by our operations team.
Riders and drivers can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost ReductionPer Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT

And communities are talking about the impact
Rider Review: "UZURV allows me to help arrange rides for my mom and dad and not have to wait on a shared ride. It is reasonably priced and our drivers have been courteous so far." - @MetroTransitMN Rider
Rider Review: "Very friendly office people and drivers, clean vehicles. Everyone has been polite and respectful. It's a great value to help me at getting around where I need to go." - @ChesterfieldVa
Rider Review: "The drivers were all very polite and helpful. They were also usually on time and sometimes early. If they were running late they would always contact me and let me know. You folks offer a wonderful service. You are to be commended." - @HanoverVa Rider
Rider Review: "I am extremely pleased with the drivers who are polite and punctual - I feel safe. Also, the customer service team is great. They are polite and pleasant and I appreciate when they verify my instructions' accuracy. THANK YOU!" - @MetroTransitMN Rider
Rider Review: "It’s a great service for my son with autism. It teaches him to navigate transportation to and from work. The drivers are very nice." - @HanoverVa Rider
Rider Review: "The drivers are polite, courteous and helpful. They arrive on time and get me to my destination safely. I like the notifications about my driver, expected arrival time and description of the vehicle & photo of the driver. This is very helpful." - @HanoverVa Rider
Rider Review: "Well what I like about it is first of all the price being on a limited income. It’s really nice to be able to get from one place to another. The people that I have had as my drivers have been very nice thank you very much" - @MetroTransitMN Rider
Rider Review: "UZURV is reliable and accommodating, and the drivers seem to really care about me." - @HanoverVa Rider
Rider Review: "As a person with disabilities, it means a lot to be able to have independence and get affordable transportation. It has led me to be able to go to more events and meet people in more places." - @MetroTransitMN Rider
Rider Review: "I score #UZURV so highly because the drivers are amazing, and they all come at their scheduled times. I really enjoy riding with them!" - @HanoverVa Rider
Driver Review: "The process for signing up was thorough, customer service has been so helpful and the purpose of what UZURV does is so meaningful." - @MetroTransitMN Metro Mobility POD Driver
Rider Review: "My driver's customer service was excellent! The driver was very kind hearted and she was was a breath of fresh air." - @RTCSNV Rider
Rider Review: "I commend my driver for being kind, safe on the road and very caring. The driver seemed very well trained." - @NJTRANSIT Paratransit Rider
Rider Review: "My driver went out of her way to make sure that I got where I was going. I would like to commend her for her due diligence and thank her for her service." - @ART_Alert Rider
Driver Review: "UZURV has the best designed app. It really makes the user experience for the driver easy to use." - UZURV Driver
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...






