Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs served more than 30k monthly trips.

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Find out how it took only 42 days to launch with a fully FTA-compliant network of drivers to take pressure off the system.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.

Get insights on how UZURV supported and participated in the Agency’s successful and comprehensive FTA triennial audit and review.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride

EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.

EVERY UZURV ride is monitored in real-time by our operations team.

EVERY Rider and Driver can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost ReductionPer Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT

And communities are talking about the impact
Rider Review: "Thank you to my [UZURV] driver for being nice enough to keep my lost item safe and returning it. Thank you to UZURV staff for going the extra mile and getting the item delivered to my home." @PaceSuburbanBus Rider #ADA #Paratransit #RiderSatisfactiontw
Rider Review: "My [UZURV] driver was very kind and professional and accommodating." @PaceSuburbanBus #ADA #Paratransit #RiderSatisfaction
Rider Review: "The drivers have been great. I see most drivers at least once a week. And I am picked up on time. The service has exceeded my expectations." @ChesterfieldVa #ADA #Paratransit #RiderSatisfaction
Rider Review: "The UZURV driver I had today for both of my trips was outstanding. She came to my door and asked for me. She was pleasant and her vehicle was clean. I really liked this driver. I feel fortunate to have had her both ways." @RideSacRT Rider #ADA #Paratransit
Rider Review: "I really enjoyed my [UZURV] ride today! Thank you to the hard-working driver." @mtamaryland Rider #ADA #Paratransit #RiderSatisfaction
Driver Review: "Really a good app and we are run well. Great clients too!" @RidePSTA #ADA #Paratransit #DriverSatisfaction
Rider Review: "I really appreciate the service. UZURV is doing a good job making it easier to book trips." @GRTC Rider #ADA #Paratransit #RiderSatisfaction
Driver Review: "I loved working with these folks, great business opportunity, I need to get back into it!" Former Orlando Driver #ADA #Paratransit
Rider Review: "We have been participating in the [UZURV]/Chesterfield Access program since 2021 and your service is impeccable. Your customer service representatives have been so helpful every time I schedule rides for M. We love [UZURV]!" @ChesterfieldVa Rider's Wife #HappyRider
Driver Review: "As a driver for mobility I loved my job and helping my community. With UZURV I am able to do what I love and still make time for my family." @mtamaryland #ADA #Paratransit #DriverSatisfaction #FamilyTime
Rider Review: "My UZURV driver S. was courteous, professional, on time and provided a pleasant ride. I love the new UZURV option." @PaceSuburbanBus #ADA #Paratransit #RiderSatisfaction
Rider Review: "My UZURV driver went above and beyond. I even had the same driver for my return trip!" @PaceSuburbaBus Rider #ADA #Paratransit #RiderSatisfaction
Rider Review: "I had a great ride and would love to get this UZURV driver again!" @PaceSuburbanBus #ADA #Paratransit #RiderSatisfaction
Rider Review: "My driver T. was very professional. He was on time and showed excellent customer service." @PaceSuburbanBus Rider #ADA #Paratransit #ExcellentService
Rider Review: "Our driver K.F. went above and beyond to return my daughter's purse. This type of service warrants a high five!!! Thank you K." @valleymetro Rider #ADA #Paratransit #RiderSatisfaction #AboveAndBeyond
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...