Using an Adaptive TNC in paratransit

Ask someone you know:

Learn more about enhancing mobility independence and improving agency key performance indicators.

MDOT MTA

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs served more than 30k monthly trips.

Palm Tran

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Trimet

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

COTA

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.

JTA

Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Indy Go

Get insights on how UZURV supported and participated in the Agency’s successful and comprehensive FTA triennial audit and review.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Pace logo

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.

Go Durham

Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Marta

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

MBTA

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Valley Metro

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

RTC

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.

Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.

Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride

EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.

EVERY UZURV ride is monitored in real-time by our operations team.

EVERY Rider and Driver can reach an Operations team member at any time during a ride.

Delivering exceptional service (while also reducing paratransit trip costs)

JTA

98%

On-time Percentage

56%

Cost ReductionPer Trip

JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.

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“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”

— Henry Li, CEO SacRT

The Adaptive TNC model gives Riders more dignity through mobility...

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And communities are talking about the impact

UZURV Follow 1,313 3,535

uzurv
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17h 1836134783610450230

Driver Review: "Planning your schedule around your life is actually doable with this app versus some major competitors." - #UZURV #ADA #Paratransit Driver

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16 Sep 1835828264960405818

Rider Review: "I want to send my compliment for her being on time and assisting me across the street from the library and into my vehicle. I recieved excellent service." - @ChesterfieldVa #ADA #Paratransit Rider

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15 Sep 1835322683069805000

Driver Review: "It’s amazing to have the ability to choose my rides to accommodate my schedule. I feel safe knowing UZURV knows who rides in my car." - @MBTA #ADA #Paratransit Driver

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14 Sep 1834960292683411546

Rider Review: "I am so glad there is a company like UZURV. I appreciate that UZURV is doing everything it can to help those get to where they need to be and stay alive. I greatly appreciate UZURV!" - @mtamaryland #ADA #Paratransit Rider

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13 Sep 1834685232047411232

Driver Review: "I really enjoy interacting with the riders and assisting them in their transportation needs." - @RidePSTA #ADA #Paratransit Driver

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12 Sep 1834378710998233570

Rider Review: "All my #UZURV drivers are courteous, prompt, and very helpful. I have a visual impairment; I appreciate that all of the drivers ensure I arrive safely at the door of my destination." - @valleymetro #ADA #Paratransit Rider

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11 Sep 1833873131733143651

Driver Review: "It’s easy to schedule rides. I like doing driving with UZURV because I know I am helping others ou. Getting them where they need to go, it feels good. It’s a a win-win, you get good pay for rides and you help others out!" - @MBTA #ADA #Paratransit Driver

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10 Sep 1833598070149300560

Rider Review: "My #UZURV driver was just fantastic! He was very friendly, held a good conversation for the duration of the ride, and was helpful in assisting me." - @trimet #ADA #Paratransit Rider

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9 Sep 1833176037301035105

Rider Review: "I would like to recognize my #UZURV driver for his exceptional service and for going the extra mile to provide a nice comfortable peaceful trip. He was very kind, courteous, professional, friendly, and very conversational." - @mtamaryland #ADA #Paratransit Rider

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8 Sep 1832929159921668422

Driver Review: "I enjoy the flexibility - my schedule has been known to change the evening before, occasionally something has come up and I have been able to change my rides. I appreciate driving with the app." - @MBTA #ADA #Paratransit Driver

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7 Sep 1832423578051956842

Rider Review: "My #UZURV drivers provided A1 customer service. We felt heard, appreciated, and taken care of. We love UZURV and thanked our whole team for giving great customer service and always being friendly." - #ADA #Paratransit Rider

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6 Sep 1832148515071389891

Driver Review: "The pay is good to stop and routing organized very nicely. Makes your job easy so far I am enjoying myself.' - @JTAFLA #ADA #Paratransit Driver

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5 Sep 1831841996912078907

Rider Review: "My #UZURV driver is always aware of opening the door, provides great support, and is very professional. The drop-off spot was not easy to walk from. So he turned his car around and parked so I could go directly to the door." - @PaceSuburbanBus #Paratransit Rider

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4 Sep 1831364099080437937

Rider Review: "I wanted to mention the excellent service provided by my #UZURV driver. He was very helpful, attentive, and considerate, and he made me feel very well received and served. " - @COTABus #ADA #Paratransit Rider

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3 Sep 1830974026304434262

Driver Review: "Having driven for the other rider companies, UZURV is hands down the best. As promised, there is higher pay, better operations support and even the riders are kind and friendly." - @JTAFLA #ADA #Paratransit Driver

Most major mobility platforms are Adaptive-ready

Through direct API integration with UZURV, enabling...

Integrated Disptach

Real-time Ride Status

Transparent Reporting

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Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.