Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,401 3,470

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18 Jan 1880636266145775850

Rider Review: "I just had to let you know my #UZURV driver went above and beyond. She was excellent and deserves all the recognition in the world. She's very professional and by the book. It was a very enjoyable experience" - @dartmedia #ADA #Paratransit Rider

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17 Jan 1880361202028581358

Rider Review: "The #UZURV Ride app is awesome, within minutes my ride was there to pick me up. I knew where the driver was because there was a map that showed his location, blew my mind." - @mtamaryland #ADA Paratransit Rider Thaddeus W.

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16 Jan 1879939170832912698

Rider Review: "My #UZUZRV Driver recognized that I did not need assistance, so when I asked her to make sure her front passenger seat was all the way forward, she did that instead of trying to give me help I didn’t need." - @GRTCTransit #ADA #Paratransit Rider

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15 Jan 1879549100305121479

Rider Review: "I want to share how patient, kind, and super knowledgeable Paula & Suavé were while helping me navigate the new rider app." - #ADA #Paratransit Rider Timothy L.

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15 Jan 1879329908008071406

Rider Review: "I just want to let you know I thank you so much for getting me my ride today. He was a wonderful driver. It was such a pleasant ride home. Thank you so much for all your hard work. I just think #UZURV is great." - @PaceSuburbanBus #ADA #Paratransit Rider

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13 Jan 1878911650725614011

Rider Review: "My #UZURV Driver provided proper door-to-door service and helped me the whole time - @PaceSuburbanBus #ADA #Paratransit Rider

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12 Jan 1878461935810744637

Rider Review: "My #UZURV driver, Dalton, had excellent driving skills when we were in traffic and had a great attitude." - @PaceSuburbanBus #ADA #Paratransit Rider

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11 Jan 1878186874444922991

Rider Review: "My #UZURV Driver provided a very pleasant trip. She was kind and polite, and we had a great conversation during the whole trip." - @JTAFLA #ADA #Paratransit Rider

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10 Jan 1877764846738903174

Rider Review: "My #UZURV Driver was so nice and helpful with my bags on my return ride home." - @mtamaryland #ADA #Paratransit Rider

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9 Jan 1877374773153386918

Rider Review: "Lemma is an awesome #UZURV driver. I was very pleased with him and would like to give him Kudos for the excellent job he did. I felt so safe!" - @mtamaryland #ADA #Paratransit Rider

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8 Jan 1877099713654096293

Driver Review: "Thank you for being you, Destiny! As a #UZURV Driver, I want to send some love and support to Destini an awesome kind-hearted operator. She is a beautiful soul that always makes my job so much easier." - UZURV Driver

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7 Jan 1876677679799218403

Rider Review: "Kayla is professional and an amazing person working for #UZURV and I couldn’t be happier with the service and help she provided today.” - @GRTCTransit #WAV #Paratransit Rider

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6 Jan 1876287610588446778

Rider Review: "#WAV Driver, Paola, was very accommodating, helpful, and provided exceptional customer care today. I was very happy that I got Paola because she helped us through the whole process and did an exceptional job." - @JTAFLA #ADA #Paratransit Rider

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6 Jan 1876068417163141537

Rider Review: "I truly appreciated the driver's outstanding customer service. She was very patient and waited for me." - @dartmedia #ADA #Paratransit Rider

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4 Jan 1875650158966284694

Rider Review: "My driver arrived and told me she was from #UZURV. She then asked if I minded if she put a blanket on the floor for my dog. I was impressed that she addressed the dog issue in this way and with such kindness." - @RideSacRT #ADA #Paratransit Rider

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.