Increase Your Reservations With These Tips

 In For Drivers


You get a honk notification, you accept the reservation request and… someone else gets it. It can be frustrating to have this great opportunity to build repeat business when no one will give you a shot. All hope is not lost.

For most riders, it’s all about the driver profiles. Unless riders know you personally, they will be deciding which driver to choose based on the quality of the photos, bios, and whether the driver’s amenities meet their needs. With that in mind, here are three tips to help you increase UZURVations.

1. Perfect your packaging

We live in a visual world, which means your profiles need to be up to par. Upload a focused, well lit, attractive photograph of yourself that is appropriate for a professional profile (think LinkedIn). You should also make sure you have a good picture of your vehicle. Make sure the background is attractive and your car is clean.

2. Add some amenities

Riders love amenities so make sure you don’t leave any out. A lot of riders have special needs and the difference between choosing you or someone else could be access to a phone charger or whether or not you’re kid friendly. Some riders use the amenity filter to find drivers with particular amenities, so you may be filtered out unnecessarily if you skip this part.

You could also try standing out with creative amenities like holiday lights, a disco ball, karaoke, or other fun amenities!

3. Make your copy count

Your bio is limited to 150 characters. Go beyond the usual descriptions like “I’m friendly” and find unique ways to express yourself. Be concise. Remember, they don’t know you so you have to sell yourself. Much like Twitter, you want to make every word count. Here’s an example:

“A native of Richmond and Uber driver since August 12, 2015. I will greet you with a smile and southern hospitality. Choose me for 5-star service.”

UZURV is all about relationships. The best way to get requests? Recruit your own riders and refer them to the app. We’ve got lots of tools that can help. From business cards to rack cards and more! Deck your ride out with UZURV materials here. And, make sure you connect with other drivers by joining our UZURV for Drivers Facebook Group.

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