Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,464 3,450

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4 Jul 1941165652972081211

Rider Review: "I would like to compliment #UZURV drivers for being very pleasant and helpful. Their service is extremely appreciated. Additionally, O. was compassionate and careful not to drop me off at the incorrect address." - @mtamaryland #ADA #Paratransit Rider

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2 Jul 1940441624691044418

Rider Review: "My #UZURV driver did such a great job being so kind and helpful, she does a great job representing UZURV's services." - @JTAFLA #ADA #Paratransit Rider

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30 Jun 1939716223790375380

Rider Review: "My #UZURV driver proactively assisted me, following trip notes perfectly, maintaining a kind and professional attitude throughout the ride. His car smelled clean, and he drove smoothly. I added him as one of my favorites!" - @PaceSuburbanBus #ADA #Paratransit Rider

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26 Jun 1938221011192762740

Rider Review: "I want to say that I had one of the nicest rides. My #UZURV driver greeted me, opened the door for me, and we had a good conversation the whole trip. The driver really displayed professionalism; he was courteous and on time." - @mtamaryland #ADA #Paratransit Driver

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24 Jun 1937541647920742796

Rider Review: "I am very grateful for the treatment and pleasant ride I had with my #UZURV Driver, because they were very helpful assisting me with my medical device, showing willingness to provide the best experience." - @mtamaryland #ADA #Paratransit Rider

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18 Jun 1935276857886134465

Rider Review: "I want to compliment my #UZURV driver who provided exceptional service. I had a significant and impactful experience. I want to share how glad I am to receive excellent service from Emeka and other #UZURV drivers." - @mtamaryland #ADA #Paratransit #Rider

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17 Jun 1934929784854708670

Rider Review: "I appreciate the service and am grateful for such good drivers. My #UZURV drivers offer door-to-door service without issues, handle traffic well, and get me home on time. They are all very good and helpful drivers." - Dale R. @PaceSuburbanBus #Paratransit #Rider

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16 Jun 1934536858672705801

Rider Review: "I absolutely love the service! The #UZURV Ride app is user-friendly, and the customer support is truly phenomenal. The vehicles are always new, clean, and safe, making for a comfortable and reliable experience." - Andrea C. UZURV Rider

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14 Jun 1933857300801790196

Rider Review: "I loved the service that my #UZURV driver gave me. He was very polite and came out to open the door and assisted me." - Lynda S. @PaceSuburbanBus #ADA #Paratransit Rider

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13 Jun 1933594024142606427

Rider Review: "My #UZURV Driver was so professional, took her job seriously, and provided excellent Door-to-Door assistance. I really enjoyed the ride, had a good time with good conversation." - Wayne W. @mtamaryland #ADA #Paratransit Rider

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12 Jun 1933216280644907492

Rider Review: "I loved the service given by my #UZURV drivers; they are very polite and come out to open the door and assist me." - @PaceSuburbanBus #ADA #Paratransit Rider

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12 Jun 1933195160898195565

Rider Review: "My driver was very professional, caring, and attentive to me. He had a very clean car with a good aroma." - Charlette H. @mtamaryland #ADA #Paratransit Rider

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4 Jun 1930325744414069096

Rider Review: "My #UZURV Driver was very professional, caring, and attentive to me. The driver had a very clean car with a good aroma." - @mtamaryland #ADA #Paratransit Rider

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2 Jun 1929525333847408885

Rider Review: "My #UZURV Driver was so professional, she went far and beyond with door-to-door assistance. I really enjoyed the ride and had a good time with good conversation." - @mtamaryland #ADA #Paratransit Rider

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30 May 1928469033734574559

Rider Review: "Driver Trace S. with Caring Choice Transportation was beyond polite, on-time, patient, and made me feel cared for each way on the rides today." - @MBTA #ADA #WAV #Paratransit Rider

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.