Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,422 3,484

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8 Mar 1898338157633863703

Rider Review: "I would like to congratulate my #UZURV driver Rashida T. for her excellent service. She made me feel comfortable and I had a good experience." - @PaceSuburbanBus #ADA #Paratransit Rider

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6 Mar 1897613129275597246

Rider Review: "#UZURV driver Eric E. has been such a helpful and professional driver and I am extremely appreciative of his assistance." - @COTABus #ADA #Partransit Rider

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5 Mar 1897086911853838725

Rider Review: "I would like to compliment #UZURV driver Cheryl C. She was very professional. She helped with the bags and opened the door for me. All was perfect." - #UZURV Paratransit Rider

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4 Mar 1897031043460248037

Rider Review: "I am thankful for my #UZURV driver who returned my phone as soon as he could and for his great service." - @mtamaryland #ADA #Paratransit Rider

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3 Mar 1896606615781913010

Rider Review: " My driver is a very good person. I enjoy every time that I've had a trip with this driver and he is always helpful and very careful. I so love to ride with this driver" - @JTAFLA #Paratransit Rider

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1 Mar 1895881827509825625

Rider Review: "My driver today was a delight, polite, and had a great sense of humor. It was the best experience!" - @mtamaryland #ADA #Paratransit Rider

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27 Feb 1895157024670863613

Rider Review: "My #UZURV Driver went above and beyond. The roads were slippery and the driver was able to drive well and drop me off home safely." - @mtamaryland #ADA #Paratransit Rider

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25 Feb 1894432198289154381

Rider Review: "My ride was on time, all the vehicles were clean, they all greeted me, and I felt very safe. My #UZURV drivers have all been very helpful and had pleasant personalities" - @dartmedia #ADA #Paratransit Rider

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21 Feb 1892982840075190749

Rider Review: "I commend my #UZURV driver for being nice, reliable, and very professional. I appreciate the courtesy and assistance." - @dartmedia #ADA #Paratransit Rider

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19 Feb 1892257948270747763

Rider Review: "I would like to thank several drivers for going above and beyond for me during my trips last week. All the drivers are kind, prompt, and take extra care when arriving at my destination to ensure she gets into the building safely." - @valleymetro #Paratransit Rider

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17 Feb 1891533147830972576

Rider Review: "My #UZURV driver was very kind and extremely helpful; he went beyond my expectations to assist me in and out of the car due to the snow. He is extremely professional." - @mtamaryland #ADA #Paratransit Rider

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15 Feb 1890808294756782568

Rider Review: "My driver was very polite, courteous, friendly, and helpful, and he drove very well. She was happy since this was her very first time scheduling with #UZURV." - #ADA #Paratransit Rider

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13 Feb 1890083787561750773

Rider Review: "I am very impressed with UZURV's service and am thankful for all the drivers I've had for providing him with great service also. We have made him very happy." - @COTABus #ADA #Paratransit Rider

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11 Feb 1889358815100817530

Rider Review: "#UZURV drivers are respectable and courteous; open car doors for you, especially when you have canes or crutches. Comfortable, safe ride, they don’t mind you giving them directions. The main thing is they come quickly to pick you up" - #ADA #Paratransit Rider

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10 Feb 1888743939328336354

Rider Review: "My #UZURV driver is very good. She handled every request for me. She provided excellent door-to-door service and also helped me with their bags." - @PaceSuburbanBus #ADA #Paratransit Rider

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.