Adaptive Mobility and Paratransit
Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.
Outcomes
Delight your riders with services designed to support their unique needs.
4.7
Rider rating based on Net Promoter Score
Create Rider-centered experiences
UZURV riders report high satisfaction with their experience across all programs.
98%
On-Time Average
Enhance service quality and reliability
UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.
60
Days to Deploy or Expand
See long-term results faster
Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.
Why Drivers and Riders Love UZURV
Rider Review: @valleymetro #ADA #Paratransit rider wanted to share this compliment with their #UZURV driver "You are amazing, very helpful, very considerate. The company hit the jackpot with you!"
Rider Review: "My #UZURV driver this morning, was very kind and personable. He was conversational, which I enjoyed." - @PaceSuburbanBus #ADA #Paratransit
Rider Review: "Truly a wonderful professional gentleman Maurice who picked me up early. A pleasant drive here to church. Thank you #UZURV for having Maurice on board. God bless you!" - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "My #UZURV driver was kind, courteous, helpful, and provided excellent #CustomerService." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I greatly appreciate the service #UZURV provided today! My driver was on time, pleasant, and courteous." @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "The driver did everything a driver is expected to do correctly, from opening the door to driving safely. He was courteous, friendly, and professional. Definitely a 5-star driver, and role model for others." @PalmTran #ADA #Safety
Rider Review: "I commend my #UZURV driver for being courteous, professional, on time, and providing great service." - @PaceSuburbanBus #ADA #Paratransit Rider #3Ps #PolitePunctualPleasant
Rider Review: "The vehicle was spotless, my #UZURV driver was on time, and he was pleasant & polite." - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I want to commend my #UZURV driver - his vehicle was very clean, he was on time, and very pleasant & polite." @pacesuburbanbus #ADA #Paratransit rider #3Ps #PunctualPleasantPolite
Rider Review: "My #UZURV driver was great! He was very helpful, made sure I made it inside the facility safely and was so caring. Overall it was an excellent service." - @PaceSuburbanBus #ADA #Paratransit rider #DoorToDoorService #RiderSatisfaction
Rider Review: "I really like that my #UZURV drivers make sure I get #safely to my destination and that I get inside before leaving." - @valleymetro #ADA #Paratransit rider #DoorToDoorService #RiderSatisfaction
Rider Review: "I want to compliment my #UZURV driver for driving so safely during today's heavy traffic. Thank you so much for getting me home safely!" - @COTABus #ADA #Paratransit rider
Rider Review: "Today was very icy and dangerous and both of my #UZURV drivers assisted me to and from the vehicle. They were so helpful in guiding me to the door of my destination." - @PaceSuburbanBus #ADA #Paratransit rider #AboveAndBeyond #RiderSatisfaction
Rider Review: "My #UZURV drivers were prompt, kind, courteous, helpful, and provided great #service." - @PaceSuburbanBus #ADA #Paratransit rider #AboveAndBeyond #RiderSatisfaction
Rider Review: "I want to commend my #UZURV driver for doing a great job, being very professional, and most of all kind." - @PaceSuburbanBus #ADA #Paratransit rider
Technology
Simplify day-to-day operations and performance
Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.
Driver Onboarding and Tracking System(DOTS)
Automated driver screening, certification, and credentialing engine.
Car Location And Ride Administration(CLARA)
Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.
Customer Analytics Platform
Collaborative data sharing and point-to-point ride reporting.
Features
Powerful Mobility & Paratransit Solutions, Exceptional Results
Seamless technology compatible with Trapeze, Ecolane, Routematch.
FTA compliant drivers with expertise in ADA, HIPAA, and more.
Active ride oversight and easily accessible live call center.
Adaptive mobility that is cost-efficient and flexible.
Door-to-Door or curb-to-curb service tailored to your riders.
Collaborative data sharing and cross-platform reporting.
Case Studies
Ready to see how UZURV can work for you?