Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,354 3,532

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22 Nov 1859760961185292366

Rider Review: "I want to commend my driver, Chauncy. She is excellent, she is professional, and very friendly, and I feel so safe when she picks me up. So if possible, I would like her to be my driver whenever I book my ride. Thank you." - @palm_tran #ADA #Paratransit Rider

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20 Nov 1859283061701059020

Rider Review: "My #UZURV drivers were so polite, punctual, friendly, and made me feel safe. They even opened the car door to get in and get out of the car. I am impressed with this experience. I hope PACE sends UZURV service every time." - @PaceSuburbanBus #ADA #Paratransit Rider

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19 Nov 1858892991445754233

Rider Review: "I want to compliment Allison for the good job she always does. I have difficulties getting in and out of the car, and Allison always offers a helping hand and assists me with the steps at the front of my house." - @JTAFLA #ADA #Paratransit Rider

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18 Nov 1858617930382000572

Rider Review: "I was very pleased with the service provided by the agent and my #UZURV driver. The driver was on time and I was very happy with your service overall." - @mtamaryland #ADA #Paratransit Rider

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15 Nov 1857468607418056970

Rider Review: "I want to express my gratitude to my #UZURV drivers for always being on time and helping me get into the car. The vehicle is always extremely clean, and the best part of my trips are the conversations we have." - @mtamaryland #ADA #paratransit rider

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14 Nov 1857106423861084568

Rider Review: " My #UZURV driver was very helpful, making room in her backseat for my service animal, had a bubbly and cheerful attitude, and ensured the was A/C on a good setting." - @JTAFLA #ADA #Paratransit Rider

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13 Nov 1856743833461031096

Rider Review: " My #UZURV Driver was Amazing. She has the best attitude. She always has a smile on her face. I enjoy my rides with her and would love to have her again as my driver." - @JTAFLA #ADA #Paratransit Rider

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12 Nov 1856381447780610320

Rider Review: "My #UZURV driver was amazing she had a really great attitude. She was very professional and knew how to treat people. I am really pleased with her service." - @JTAFLA #ADA #Paratransit rider

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11 Nov 1856019241121480753

Rider Review: "My #UZURV driver provided exceptional service and didn't try to provide assistance I didn’t need or request. He was just there to be of service on my terms. His service was stellar. Please convey this to him in whatever manner is appropriate." - UZURV Rider

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8 Nov 1854931978157519193

Rider Review: "My #UZURV driver was well dressed, engaged in great conversation, and arrived in a car that was immaculate. He did a really good job, and for that, I am very thankful." - @RideSacRT #ADA #Partransit Rider

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7 Nov 1854570004676595989

Rider Review: "My #UZURV driver was one of the best drivers I have ever had with PACE. This driver made my day and I appreciate the wonderful service he provided on this trip." - @PaceSuburbanBus #ADA #Paratransit

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6 Nov 1854207335343808918

Rider Review: "My #UZURV driver was on time and very safety conscious. He assisted me from the door to the bus and back to the door from the bus. I greatly appreciated my driver!" - @PaceSuburbanBus #ADA #Paratransit Rider

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5 Nov 1853844790774735140

Rider Review: "My #UZURV driver got out of the vehicle, approached me, asked for my name, and introduced himself. He provided impeccable door-to-door service. His car was exceptionally clean and well-maintained." @valleymetro #ADA #Paratransit Rider

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2 Nov 1852742505168601204

Rider Review: "I want to compliment my #UZURV driver for treating me with the utmost respect. He treated me with dignity and respect and was a true gentleman. I greatly appreciated the kindness and empathy. He made my day a lot better." - @mtamaryland #ADA #Paratransit Rider

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1 Nov 1852442740107153779

Rider Review: "I had a very good experience with this driver, he was very courteous and his car was very clean, #UZURV the driver was good and drove well." - @ChesterfieldVa #ADA #Paratransit Rider

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.