Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,502 2,885

uzurv
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15 Jan 2011846395867660667

Driver Review: "The process for signing up was thorough, customer service has been so helpful and the purpose of what UZURV does is so meaningful." - @MetroTransitMN Metro Mobility POD Driver

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13 Jan 2011121774998454278

Rider Review: "My driver's customer service was excellent! The driver was very kind hearted and she was was a breath of fresh air." - @RTCSNV Rider

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9 Jan 2009672144335122618

Rider Review: "I commend my driver for being kind, safe on the road and very caring. The driver seemed very well trained." - @NJTRANSIT Paratransit Rider

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7 Jan 2008947226609865155

Rider Review: "My driver went out of her way to make sure that I got where I was going. I would like to commend her for her due diligence and thank her for her service." - @ART_Alert Rider

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5 Jan 2008222369999929596

Driver Review: "UZURV has the best designed app. It really makes the user experience for the driver easy to use." - UZURV Driver

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3 Jan 2007497444037116078

Rider Review: "My #UZURV driver is not just friendly, knowledgeable and kind, but also has a personal commitment to the community and doing rides. An impressive mindset in regards to what she does and how she does it.'' - @PaceSuburbanBus Rider

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1 Jan 2006772765668397248

Rider Review: "My Father's driver went above and beyond to help him in the snow. She maneuvered her car into a difficult position and ended up having to shovel snow just to move her vehicle. The effort was commendable." - @GRTCTransit Rider

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30 Dec 2006048127577452645

Rider Review: "I value the care and attention my driver demonstrated, particularly ensuring I was safely escorted to the door at each destination." - @valleymetro Rider

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27 Dec 2004960732530544845

Rider Review: "My #UZURV driver was excellent because he waited for me for about 10 minutes because I was running late on my drs appointment. It was so kind of him, and we had a great drive! We talked the whole ride through, and I really appreciate him!" - @ART_Alert Rider

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24 Dec 2003873627171693016

Rider Review: "Just set up the app and it was really easy to set up for anyone not tech savvy." - @mtamaryland Call-A-Ride Rider

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18 Dec 2001673820436853097

Rider Review: "Rode with #UZURV today my driver was fantastic! She was an incredible help assisting me to and from my appointment and helping to safely get in and out of car as I have balance and leg issues." - @MetCouncilNews POD Rider Stuart R.

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15 Dec 2000673974347260175

Rider Review: "The Ride Driver today helped me in and out of the rain with my wheelchair - me and my personal care assistant are blind and the service was top notch, we could not have asked for better service." - @MBTA #WAV #ADA

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11 Dec 1999137107231572279

Driver Review: "8 months ago, I lost my mother and felt very sad. When I returned to driving, I didn’t treat my riders as people I didn’t know, but I saw my mother in them. That’s why I started to love working with Uzurv, just to enjoy helping riders." #Mission #Service

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9 Dec 1998499648172916758

Rider Review: "The driver went above and beyond to make sure I got in the car safe, and out of the car too. He provided excellent customer service." - @dartmedia Rider

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3 Dec 1996265685052272899

Driver Review: "They pay better than any ridershare." - UZURV driver for @GTAHEAT #Gig #Rideshare

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.