Adaptive Mobility and Paratransit

Drive better operational efficiencies, rider experiences, and cut costs at-scale with UZURV’s adaptive, on-demand mobility platform and extensive network of FTA compliant drivers.

Outcomes

Delight your riders with services designed to support their unique needs.

4.7

Rider rating based on Net Promoter Score

Create Rider-centered experiences

UZURV riders report high satisfaction with their experience across all programs.

98%

On-Time Average

Enhance service quality and reliability

UZURV drivers are exceptional. They consistently achieve a 98%+ on-time average.

60

Days to Deploy or Expand

See long-term results faster

Our flexible, cloud-based platform and agile driver recruitment strategies enable most programs to deploy or expand service within 60 days.

Why Drivers and Riders Love UZURV

UZURV Follow 1,377 3,460

uzurv
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11h 1872329024581570649

Rider Review: "My drivers had Clean Vehicles, both drivers were on time and gave exceptional customer service. I am very satisfied with my experience. I appreciate the drivers and compliment #UZURV on their amazing drivers." - @JTAFLA #ADA #Paratransit

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25 Dec 1871938956465500521

Rider Review: "My #UZURV was very curious, patient, and helpful throughout the trip. I hope to have him as my driver again in the future and wish him & everyone at #UZURV a Merry Christmas and a Happy New Year!" - @mtamaryland #ADA #Paratransit Rider

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25 Dec 1871719763530936653

Rider Review: "My #UZURV drivers offered outstanding #Door-To-Door service and went out of their way to assist with my bags. They are excellent drivers and very caring individuals." - @GRTCTransit #ADA #Paratransit Rider

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23 Dec 1871301505942221112

Rider Review: "My #UZURV drivers were kind, courteous, professional, friendly, and conversational. I want them to be recognized for their exceptional service and for going the extra mile. I had a wonderful experience riding with them." - @mtamaryland #ADA #Paratransit Rider

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22 Dec 1870879476000624686

Rider Review: "My home is very hard to find but I was amazed that our #UZURV Driver took it upon himself to ask for help from other residents and we felt a level of kindness and patience you don't see often." - @RideSacRT #ADA #Paratransit Rider

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21 Dec 1870489405518934232

Rider Review: "I want to compliment my #UZURV Driver for providing excellent customer service. He went above and beyond opening the door for me. His car was exceptionally clean, exceeding expectations, and overall, I thoroughly enjoyed the experience." - @JTAFLA #ADA #Paratransit

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20 Dec 1870214342282461519

Rider Review: "My #UZURV Driver's service was excellent. She went out of her way to have my name on a whiteboard so I knew what car she was in and who my ride was with. I think that was simply marvelous!” - @trimet #ADA #Paratransit Rider

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12 Dec 1867253344588206084

Client Review: "All the drivers are kind, prompt, and take extra care when arriving to ensure she gets into the building safely. Please pass along, not only Irene's but us here at Valley Metro's appreciation for the continued excellent service to all clients." - @valleymetro

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11 Dec 1866890899554246792

Driver Review: "UZURV has been instrumental in helping me manage my bills and pay my school fees. Driving with UZURV is always a wonderful experience. I appreciate the safety and the relaxed atmosphere that allows me to drive without feeling rushed." - @mtamaryland #UZURV Driver

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10 Dec 1866528586598904198

Rider Review: "My #UZURV driver not only waited a few minutes for me, she actively looked for me and found me. Plus, she's really fun! A great conversationalist. She made my medically bad-news, crappy, morning bright." - @MBTA #ADA #Paratranit Rider

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9 Dec 1866165960928907701

Rider Review: "My #UZURV driver for my last night pick up. The driver was prompt as in right on time. He was very personable and professional. He exemplified exceptional customer service. He is the type of driver that you wish you could have every trip!" - @PaceSuburbanBus Rider

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6 Dec 1865078984712520014

Rider Review: "My #UZURV driver was so nice on my trip today. I left my phone and he took the time to go back and return it. Overall, I am very happy with the service." - @mtamaryland #ADA #Paratransit Rider

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5 Dec 1864716399098073258

Rider Review: "I want to express my gratitude for my fantastic experiences riding @GRTC #Paratransit so far. I'm going to recommend them to everyone I know. I truly appreciate all the help they’ve provided." - @GRTCTransit Rider Donna M.

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4 Dec 1864354206854918371

Rider Review: " I have the utmost respect for Paula [UZURV Support]. She goes above and beyond, and I wanted to make sure she knew that she is THE best at what she does. Just from talking to her, my frustrations calmed completely." - @mtamaryland #ADA #Paratransit Rider Mike G.

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3 Dec 1863991640957833712

Rider Review: "I’m so happy to have a clean van to get into. Thank you so much. My Highland crossing driver Pedro who dropped her this morning was very nice.” - @dartmedia #ADA #WAV #Paratransit Rider

Technology

Simplify day-to-day operations and performance

Our intelligent mobility platform drives every aspect of operations and reporting so you can focus on what matters most — providing efficient and excellent experiences for your customers.

Driver Onboarding and Tracking System(DOTS)

Automated driver screening, certification, and credentialing engine.

Car Location And Ride Administration(CLARA)

Real-time ride creation and execution with human oversight of every ride. Dispatch platform integration and turnkey Web Self-Service portal.

Customer Analytics Platform

Collaborative data sharing and point-to-point ride reporting.

Agencies, brokers, providers and nonprofits across the country trust UZURV.

Features

Powerful Mobility & Paratransit Solutions, Exceptional Results

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Seamless technology compatible with Trapeze, Ecolane, Routematch.

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 FTA compliant drivers with expertise in ADA, HIPAA, and more.

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Active ride oversight and easily accessible live call center.

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 Adaptive mobility that is cost-efficient and flexible.

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Door-to-Door or curb-to-curb service tailored to your riders.

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Collaborative data sharing and cross-platform reporting.