FOR IMMEDIATE RELEASE
UZURV to provide same-day, door-to-door service using its network of reliable and compliant drivers beginning on Sept. 3
RICHMOND, Va., Aug. 19, 2025 — Metro Mobility certified riders in the Minneapolis/St. Paul Region will soon have a new transportation option for the agency’s innovative Premium on Demand rider choice service. Beginning Sept. 3, UZURV will roll out service across the entire Metro Mobility service area for the Premium on Demand program with a network of drivers compliant with all federal, state and local regulations required by the program.
Metro Mobility is the paratransit service for the Twin Cities metropolitan area, including the cities of Minneapolis and St. Paul and surrounding communities in Minnesota.
Metro Mobility has a long history of innovation in same-day, rider choice paratransit, first launching the precursor of the current Premium on Demand program back in 2004. Currently the program allows eligible riders to schedule rides in advance or same-day, with their choice of provider for each ride. The program subsidizes trips up to $20 per ride, with riders paying a $5 copay and any costs above a $25 fare. Riders receive an estimated out-of-pocket cost at the time of booking.
“We are honored to have been selected to be part of the program and look forward to doing our best to serve the community well.”
—Ned Freeman, UZURV CEO
UZURV has created an information page for riders with program details, rider service features and a sign-up form for early access to launch information: https://uzurv.com/metro-mobility-ride/
“Metro Mobility’s service provides the community with a wonderful on-demand assisted mobility option for paratransit riders in the Twin Cities region, offering riders their choice of quality providers for same-day on demand service,” says Ned Freeman, Chief Executive Officer of UZURV. “We are honored to have been selected to be part of the program and look forward to doing our best to serve the community well.”
UZURV facilitates accessible, door-to-door transportation with drivers who complete background checks, drug screenings, and who are onboarded to provide sensitive service for people with disabilities and older adults. Metro Mobility riders will book and manage rides with the free, fully accessible UZURV Ride app or through the UZURV call center. The program will include wheelchair accessible vehicles.
About UZURV
Mobility independence is for everyone. UZURV helps communities lower the cost of transportation for people with mobility challenges – while delivering much more reliable, timely service that appropriately meets the needs of each rider. The UZURV Assisted Mobility Platform simplifies the operation and management of onboarding, managing compliance, dispatching, and monitoring assisted community mobility services. The platform provides powerful program management and reporting tools for mobility management, transportation systems, and service providers, including UZURV’s own Adaptive Transportation Network (Adaptive TNC) service model. UZURV’s Adaptive TNC onboards drivers, with drug and alcohol screening that meets FTA standards, for ADA Paratransit and rider choice programs. UZURV holds contracts for assisted community mobility services with more than 40 organizations across the United States, including six of the top ten largest ADA paratransit programs by rider volume. UZURV was founded in 2017 and is based in Richmond, VA. For more information about UZURV, visit https://uzurv.com/.