Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs serves well over 100K monthly trips.

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with highly-qualified drivers
Drivers on the UZURV network are compliant with federal, state and local requirements, including drug screenings to FTA standards and background checks before driving.
UZURV rides are monitored in real-time by our operations team.
Riders and drivers can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost Reduction
Per Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT

And communities are talking about the impact
Rider Review: "I commend my driver for being kind, safe on the road and very caring. The driver seemed very well trained." - @NJTRANSIT Paratransit Rider
Rider Review: "My driver went out of her way to make sure that I got where I was going. I would like to commend her for her due diligence and thank her for her service." - @ART_Alert Rider
Driver Review: "UZURV has the best designed app. It really makes the user experience for the driver easy to use." - UZURV Driver
Rider Review: "My #UZURV driver is not just friendly, knowledgeable and kind, but also has a personal commitment to the community and doing rides. An impressive mindset in regards to what she does and how she does it.'' - @PaceSuburbanBus Rider
Rider Review: "My Father's driver went above and beyond to help him in the snow. She maneuvered her car into a difficult position and ended up having to shovel snow just to move her vehicle. The effort was commendable." - @GRTCTransit Rider
Rider Review: "I value the care and attention my driver demonstrated, particularly ensuring I was safely escorted to the door at each destination." - @valleymetro Rider
Rider Review: "My #UZURV driver was excellent because he waited for me for about 10 minutes because I was running late on my drs appointment. It was so kind of him, and we had a great drive! We talked the whole ride through, and I really appreciate him!" - @ART_Alert Rider
Rider Review: "Just set up the app and it was really easy to set up for anyone not tech savvy." - @mtamaryland Call-A-Ride Rider
Rider Review: "Rode with #UZURV today my driver was fantastic! She was an incredible help assisting me to and from my appointment and helping to safely get in and out of car as I have balance and leg issues." - @MetCouncilNews POD Rider Stuart R.
Rider Review: "The Ride Driver today helped me in and out of the rain with my wheelchair - me and my personal care assistant are blind and the service was top notch, we could not have asked for better service." - @MBTA #WAV #ADA
Driver Review: "8 months ago, I lost my mother and felt very sad. When I returned to driving, I didn’t treat my riders as people I didn’t know, but I saw my mother in them. That’s why I started to love working with Uzurv, just to enjoy helping riders." #Mission #Service
Rider Review: "The driver went above and beyond to make sure I got in the car safe, and out of the car too. He provided excellent customer service." - @dartmedia Rider
Driver Review: "They pay better than any ridershare." - UZURV driver for @GTAHEAT #Gig #Rideshare
Driver Review: "I would recommend UZURV. The pay isn’t bad, and my riders are sweet, appreciative, and very respectful. I give this company 10 stars, I’m happy and satisfied!" - @GTAHEAT Driver
Rider Review: "This service has the best drivers! Each one has been courteous and helpful as well as safe and considerate. I will always choose this service when given an option!" - @dartmedia Rider
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...






