Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs serves well over 100K monthly trips.

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride

EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.

EVERY UZURV ride is monitored in real-time by our operations team.

EVERY Rider and Driver can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost Reduction
Per Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT

And communities are talking about the impact
Rider Review: "My #UZURV Driver was very professional, caring, and attentive to me. The driver had a very clean car with a good aroma." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "My #UZURV Driver was so professional, she went far and beyond with door-to-door assistance. I really enjoyed the ride and had a good time with good conversation." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "Driver Trace S. with Caring Choice Transportation was beyond polite, on-time, patient, and made me feel cared for each way on the rides today." - @MBTA #ADA #WAV #Paratransit Rider
Rider Review: "I am so grateful for the fantastic service I received from my #UZURV drivers today, both drivers were kind, professional, and helped me with door-to-door assistance." - @JTAFLA #ADA #Paratransit Rider
Rider Review: "My #UZURV driver went above and beyond. She also helped with my bags and was exceptionally kind and courteous. I really appreciate the driver, and she truly deserves kudos for her outstanding service!" - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "Compliments for #UZURV Driver Mary B. for doing an excellent job every time. She's always on time, is pleasant and courteous, and drives very well!" - @COTABus #ADA #Paratransit Rider
Driver Review: "It is my favorite because you get repeat customers who are truly wonderful people. You feel such gratification after taking someone to Chemo or helping a person to the door. I absolutely LOVED working as a UZURV driver." - Former #UZURV #ADA #Paratransit Driver
Driver Review: "This is a great company! Paid well, great clients, and a really good support team. If I weren’t running my own airport transportation service now, I would most definitely be working for Uzurv." - Former #UZURV #ADA #Paratransit Driver
Rider Review: "All the #UZURV drivers are kind, prompt, and take extra care when arriving at my destination to ensure I get into the building safely." - @valleymetro #ADA #Paratransit Rider Irene C.
Rider Review: "The #UZURV Ride app is vastly superior. I can see who my driver is and where they are in real-time, and that beats out phone calls by a long shot. All around great app, UZURV!" - #ADA #Paratransit Rider
Rider Review: "#UZURV Driver. Ehsan S. is a good person because I left my wallet in the car and he returned it. I didn't know I left my wallet in the car, and for him to bring it back to me is amazing. I'm touched." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "#UZURV Driver Oluwole A. is pleasant to communicate with, he's always so punctual, and very good driver." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "My #UZURV driver was a very nice person and I really enjoyed the time on the trip with him." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "#UZURV Drivers provide a fabulous service. The drivers are so sweet and so understanding." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "#UZURV Driver Adel E. is doing an amazing job. He was very nice and courteous. He backed up in the driveway as I requested. He got out of the car to open the door for me and assisted me all the way to the door." - @mtamaryland #ADA #Paratransit Rider
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...