Using an Adaptive TNC in paratransit
Ask someone you know:
Learn more about enhancing mobility independence and improving agency key performance indicators.

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs serves well over 100K monthly trips.

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.
Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.
Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.
Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.
Ensuring riders have access to safe, door-to-door service with highly-qualified drivers

Drivers on the UZURV network are compliant with federal, state and local requirements, including drug screenings to FTA standards and background checks before driving.

UZURV rides are monitored in real-time by our operations team.

Riders and drivers can reach an Operations team member at any time during a ride.
Delivering exceptional service (while also reducing paratransit trip costs)
98%
On-time Percentage
56%
Cost Reduction
Per Trip
JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.
“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”
— Henry Li, CEO SacRT

And communities are talking about the impact
Rider Review: "My #UZURV driver's driving technique is skilled, she's careful with customers, and her car is always very clean. It is obvious in a good way that she is a professional who has genuine concerns for her riders' safety." - @RideSacRT #Paratransit Rider
Rider Review: "My #UZURV Driver, Cornelius, is very kind, punctual, and just a really nice driver. He's also a safe driver, and he goes above and beyond to make sure I get to work on time, and he is just a great person and driver." - @ChesterfieldVa #ADA #Paratransit Rider
Rider Review: "I was very impressed with my #UZURV driver. He was very kind to me, helped me in and out of the vehicle, and I had a nice, smooth ride with him." - @COTABus #ADA #Paratransit Rider Laurie W.
Rider Review: "I had an amazing experience with my driver. It is always a pleasure riding with him, and I never have to worry about my safety because he is always focused on the road."
Rider Review: "I have been using this service since the beginning of the year to get to #dialysis. The drivers are always nice and helpful. It is nice to have #UZURV when we are going somewhere we really don't want to be." - @PaceSuburbanBus rider Kim H.
Rider Review: "I have been using this service since the beginning of the year to get to dialysis. The drivers are always nice and helpful. It is nice to have your service when we are going somewhere we really don't want to be." - @PaceSuburbanBus rider Kim H.
Rider Review: "Y'all got some gems! #UZURV drivers have clean cars, drive safely, and provide excellent assistance. Kudos to the drivers & kudos to UZURV!" - @PaceSuburbanBus #Paratransit Rider Phyllis B.
Rider Review: "I would like to provide the utmost compliment to UZURV driver Stevie M. I want to acknowledge the amazing customer service this driver provides for my son on every trip." - Mother of @ChesterfieldVa #Paratransit rider James M.
Rider Review: "My UZURV driver was more than exceptional. I have no words to express how great the ride made me feel. UZURV as a company is doing a great job, back office, dispatchers, representatives, and drivers." - Thomas W. @HanoverVa #ADA #Paratransit Rider
Rider Review: "I had an amazing experience with my #UZURV driver. She was very nice, polite, and helpful. I felt comfortable and would like to have her for future trips." - @palm_tran #ADA #Paratransit Rider
Driver Review: "Working with #UZURV brings me genuine happiness because it’s not just about driving—it’s about making a difference. It’s rewarding to know that I’m not only providing transportation, but also comfort, safety, and dignity to those who need it most." - UZURV Driver
Rider Review: "I would like to compliment #UZURV drivers for being very pleasant and helpful. Their service is extremely appreciated. Additionally, O. was compassionate and careful not to drop me off at the incorrect address." - @mtamaryland #ADA #Paratransit Rider
Rider Review: "My #UZURV driver did such a great job being so kind and helpful, she does a great job representing UZURV's services." - @JTAFLA #ADA #Paratransit Rider
Rider Review: "My #UZURV driver proactively assisted me, following trip notes perfectly, maintaining a kind and professional attitude throughout the ride. His car smelled clean, and he drove smoothly. I added him as one of my favorites!" - @PaceSuburbanBus #ADA #Paratransit Rider
Rider Review: "I want to say that I had one of the nicest rides. My #UZURV driver greeted me, opened the door for me, and we had a good conversation the whole trip. The driver really displayed professionalism; he was courteous and on time." - @mtamaryland #ADA #Paratransit Driver
Most major mobility platforms are Adaptive-ready
Through direct API integration with UZURV, enabling...