Using an Adaptive TNC in paratransit

Ask someone you know:

Learn more about enhancing mobility independence and improving agency key performance indicators.

MDOT MTA

Ask about verified 25% per-trip cost savings, 97%+ on-time performance, and how supplemental service and rider choice programs serves well over 100K monthly trips.

Palm Tran

Learn how the addition of UZURV quickly relieved pressure on service and helped improve on-time performance and lowered per-trip costs on average across the entire ADA paratransit program.

Trimet

Find out how the program found a collaborative provider to improve flexibility in ADA paratransit service, achieve year-to-date 97.8+% on-time performance (no later than 15 minutes), and continues to expand utilization.

COTA

Discover how a multi-year rider choice program delivered consistent performance and flexibility in a time of major change.

JTA

Learn about the strong performance in JTA's innovative Rider Choice program and how it led to support of prime contractors in ADA supplemental service in a time of need.

Inquire about how UZURV and SacRT completed a successful and comprehensive FTA triennial audit and review.

Pace logo

Learn more about a collaborative partnership, strategic use in ADA supplemental service, and full Trapeze integration helped quickly improve overall agency paratransit performance.

Go Durham

Hear how GoDurham saved 30% on per-trip costs while achieving significantly improved Rider satisfaction.

Marta

Find out about the rapid launch that supported the operating company with a flexible network of fully FTA-compliant drivers, and the immediate results for program performance.

MBTA

Discover how a collaborative partnership with MBTA led to success after UZURV became a non-dedicated service provider (NDSP) in Boston.

Valley Metro

Get the story on how flexible service provided stability and consistency through contract transitions in ADA paratransit and Rider Choice.

RTC

Uncover how RTC achieved 99+% Agency Reported On-time Performance (OTP) and 100% Appointment OTP with UZURV's service.

Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.

Ensuring riders have access to safe, door-to-door service with FTA-compliant drivers on every ride

EVERY UZURV driver is fully FTA-compliant and must pass rigorous drug & alcohol screening and background checks before driving.

EVERY UZURV ride is monitored in real-time by our operations team.

EVERY Rider and Driver can reach an Operations team member at any time during a ride.

Delivering exceptional service (while also reducing paratransit trip costs)

JTA

98%

On-time Percentage

56%

Cost Reduction
Per Trip

JTA achieved a net average trip cost of $24.39 per trip, which is 56% below the post-COVID average cost per trip.

Read Case Study

“Using an adaptive transportation network company like UZURV has improved our key metrics for SacRT GO, including customer satisfaction.”

— Henry Li, CEO SacRT

The Adaptive TNC model gives Riders more dignity through mobility...

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And communities are talking about the impact

UZURV Follow 1,443 3,449

uzurv
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14 May 1922593403713335690

Rider Review: "The #UZURV Ride app is vastly superior. I can see who my driver is and where they are in real-time, and that beats out phone calls by a long shot. All around great app, UZURV!" - #ADA #Paratransit Rider

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12 May 1922064580114567577

Rider Review: "#UZURV Driver. Ehsan S. is a good person because I left my wallet in the car and he returned it. I didn't know I left my wallet in the car, and for him to bring it back to me is amazing. I'm touched." - @mtamaryland #ADA #Paratransit Rider

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9 May 1920825376923582774

Rider Review: "#UZURV Driver Oluwole A. is pleasant to communicate with, he's always so punctual, and very good driver." - @mtamaryland #ADA #Paratransit Rider

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7 May 1920178669688885604

Rider Review: "My #UZURV driver was a very nice person and I really enjoyed the time on the trip with him." - @mtamaryland #ADA #Paratransit Rider

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7 May 1920115771235012733

Rider Review: "#UZURV Drivers provide a fabulous service. The drivers are so sweet and so understanding." - @mtamaryland #ADA #Paratransit Rider

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5 May 1919539932839707056

Rider Review: "#UZURV Driver Adel E. is doing an amazing job. He was very nice and courteous. He backed up in the driveway as I requested. He got out of the car to open the door for me and assisted me all the way to the door." - @mtamaryland #ADA #Paratransit Rider

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5 May 1919484060256100827

Rider Review: "The #UZURV Ride app has been a godsend for me. I’m visually impaired and have not been able to drive for over 8 years now, this app has saved my life financially and otherwise I am grateful." - #ADA #Paratransit Rider

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5 May 1919424437310435435

Rider Review: "I loved the service given by my #UZURV drivers; they are very polite and come out to open the door and assist me." - @PaceSuburbanBus #ADA #Paratransit Rider

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1 Apr 1907066618263322856

Rider Review: "My #UZURV driver was professional and patient. I loved how the driver interacted with me and I enjoyed the trip. He provided excellent customer care." - @COTABus #ADA #Paratransit Rider

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30 Mar 1906375887500558592

Rider Review: "My #UZURV driver is doing an excellent job. She was really supportive and we had a good conversation. Her car was clean and warm. I would love to ride with her all the time." - @PaceSuburbanBus #ADA #Paratransit Rider

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28 Mar 1905651510605713905

Rider Review: "My #UZURV driver was really kind and very helpful. He assisted me getting into the building as I'm visually impaired and he also called me upon arrival. I am appreciative of his service & assistance!" - @mtamaryland #ADA #Paratransit Rider

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26 Mar 1904926687109734789

Driver Review: "I relocated to Florida from California and wanted to learn my way around my new state. I also love helping people and enjoy driving so cake & ice cream for me. I enjoy being able to pick my days and times." - #UZURV #Paratransit Driver

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24 Mar 1904201768273158304

Rider Review: "My driver was considerate, he came to my door and offered me his arm. His car was very clean. When we arrived at my destination, he offered to walk me to the door and I accepted. Thanks UZURV for having such a terrific driver." - @RideSacRT #ADA #Paratransit Rider

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22 Mar 1903476770663526873

Rider Review: "My #UZURV driver waited for me to get secured and asked how the temperature in the vehicle was, which was very kind. My driver drove perfectly without rushing and I was VERY impressed!" - @trimet #ADA #Paratransit Rider

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20 Mar 1902752140856008931

Rider Review: "My #UZURV driver always drives so smooth and delightful, my body is very sensitive, I feel every bump in the road. I have had the same driver several times, and he is very consistent, it was a wonderful experience" - @COTABus #ADA #Paratransit Rider

Most major mobility platforms are Adaptive-ready

Through direct API integration with UZURV, enabling...

Integrated Disptach

Real-time Ride Status

Transparent Reporting

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Let us know if you'd like to connect with other industry leaders already using an Adaptive TNC.